Failure by the end user or any third party to use only Zebra True Colours ribbons or 6. Failure by the end user or any third party to use only ZEBRA® printheads, batteries, or other parts or 5. Failure of the end user or any third party to exercise caution to protect any covered product or part from electrostatic discharge damage, adverse temperature and humidity conditions (with respect to media and thermal transfer ribbon, the following are the recommended storage conditions: 72✯ (22.2✬) and 50% relative humidity), or physical abuse or 4. Improper use or installation, failure to conduct regular maintenance or cleaning, or damage by accident or neglect, of any covered product or part by the end user or any third party or 3. Modification or repair of any covered product or part by the end user or any non-authorized Zebra service provider or 2. What May Void the Warranty. This Limited Warranty shall be null and void in the following circumstances: 1. ZEBRA CARD PRINTERS (VALUE, PERFORMANCE, RETRANSFER)ĪLL OTHER CARD PRINTERS (SECURITY, LEGACY PERFORMANCE)ĬARD PRINTHEAD SPARE PARTS KITS (VALUE & PERFORMANCE)Į. ZEBRANET® PRINT SERVERS, SEH PS102-Z, SEH PS105-Z PRINTERS (EXCEPT BAR CODE PRINTHEADS AND OTHER NORMAL WEAR ITEMS), CHARGERS AND POWER SUPPLIES, HARDWARE KEYS, MEDIA, RIBBON Warranty and Warranty Periods. Zebra Technologies International, LLC (“Zebra”) warrants only to the original end user that the products and parts set forth below will be free from defects in material and workmanship for the applicable warranty periods set opposite thereto (such warranty periods to be determined commencing upon the date of invoice to the end user or, if the end user cannot provide proof of invoice, then the ship date from Zebra): Our rates for repair is $70.00/hour plus parts.Ī. Our Service dept will respond with RMA, and once we receive the defective unit, will provide estimate on repair at no cost to you.

Please send email to and include model, serial number, and brief description of problem. If your product falls outside the manufacture warranty period, you can send repair to Arrowhead's service dept, a Zebra Authorized repair depot. If you need to submit a repair order, and its outside our 30 day exchange period, please submit a repair order here: If you would like to check whether your printer is still under warranty, enter the serial number via the following link:

Zebra printer serial number lookup